IF Self Service Password Reset

Back to home

This guide explains how to reset your password using the official IF self-service portal.

IF Password reset website

Open a browser and go to IF password reset portal.

You will see the IF password reset page and can then follow the prompts to start the reset process.

Step 1: Enter your username/email and characters

Type your If email or username and verification characters shown on the screen.

First IF password reset screen showing username and verification characters

Step 2: Select password reset

Choose the first option "I forgot my password" for password reset.

Second IF password reset screen showing password change option

Step 3: Choose verification method

Select how you want to receive the verification code. The most common method is to receive a text message on your phone, but you may have other options depending on how your account is set up.

If you have chosen a "Text my mobile phone" enter your phone number and press "Text".

Third IF password reset screen showing verification method selection

Step 4: Enter the SMS code

Check your phone for the SMS code.

Enter the code on the screen and press "Next".

Fourth IF password reset screen showing SMS code entry

Step 5: Create a new password

Enter your new password twice to confirm it. Make sure it meets the IF password requirements.

Fifth IF password reset screen showing new password entry

Step 6: Confirm success

Once the reset is complete, you will see a success confirmation screen.

Note: Restart your computer after the password reset is confirmed so the new credentials are applied to Windows and your apps.

Step-by-step reset

Enter your work email address and the verification characters, then press Next.
Select the password reset option and press Next.
Choose a verification method and continue.
Enter the SMS code sent to your phone.
Create your new password and confirm it.
Restart your computer after the password reset is confirmed so the new credentials are applied to Windows and your apps.